Fees
- Fees apply at the published rates, except that during the launch trial (14 November to 13 December 2026) there is no 10% + 10% platform fee. Joining, posting a brief, having a profile and adding your work are free.
- Commissioned briefs carry a 10% payment-protection and support fee on each side, business and creator, + GST. Deals between members who met on 6164 go through 6164: see Deals stay on 6164.
- Payment-provider fees are included — nothing is added on top. The 10% includes the payment provider’s fees for holding the payment; no card or processing fees are added to the agreed price. See what the 10% includes.
- The site itself doesn’t take card payments. For a 6164-protected project, 6164 sends the business payment instructions from its payment provider, and the money is held by an independent third-party payment provider — 6164 never holds it. For 6164’s own services and talent-pool introduction fees, 6164 sends an invoice.
- All 6164 prices are in NZD and exclusive of GST. Prices for 6164’s own services are on Services & pricing.
Launch trial: no transaction fees from 14 November to 13 December 2026
From 14 November to 13 December 2026 (New Zealand time, both days included), the 10% + 10% platform fee is waived. During the launch trial, payment holding is not available yet — the business and the creator pay each other directly, and 6164 does not handle money. Agreed price, work order numbers, stage reviews, completion support and dispute help still apply. Payment holding by our third-party provider switches on when the trial ends; from then the 10% + 10% fee applies.
- The trial covers deals between businesses and creators made through 6164. Prices for 6164’s own services and talent-pool fees are unchanged.
- During the trial, 6164 issues the work order number once both sides have told 6164 the payment was made directly. The agreed price, stage reviews, completion support and dispute help work as described on this page.
- The trial runs from 14 November to 13 December 2026; the notice at the top of each page shows the end date.
Payment protection
- During the launch trial, payment holding is not available yet: the business and the creator pay each other directly, and 6164 does not handle money; 6164 issues the work order number once both sides have told 6164 the payment was made. See Launch trial.
- When work is commissioned through 6164, the payment is held by an independent third-party payment provider — 6164 never holds your money.
- The creator starts work only after 6164 has confirmed the payment: once the payment provider holds the business’s payment, 6164 confirms it and issues a work order number (for example WO-2611-0001), which both sides see in the project. In the pilot this confirmation is a manual check by the 6164 team; the site itself doesn’t take card payments.
- The business confirms delivery, and payment is released to the creator 15 working days after that confirmation. If the business neither confirms nor raises a written issue within 15 working days of delivery, delivery is treated as confirmed and the 15-working-day release period starts.
- Reminders go to the business on working days 5, 10 and 14 after delivery.
- One change-request loop pauses the clock. Further changes need a new quote, through extra charges. Extensions are by mutual agreement.
- Until payment is released, including during the release period, the business can raise a written issue, which goes to the dispute path below.
Payment in stages
Payment in stages (optional). For jobs of $5,000 + GST or more, the work can be split into 2 to 4 stages, agreed before work starts. Each stage has its own deliverable and its own amount. The business pays for one stage at a time, before work on that stage begins. When the creator delivers a stage, the 6164 team reviews it first against what was agreed for that stage, and gives its result within 1 to 2 working days. If the stage does not match what was agreed, the creator has up to two rounds of fixes; if it still does not pass, the normal dispute steps apply. Once 6164 has confirmed the stage, the business is asked to confirm. Each stage’s payment then follows the normal release rule: it is released to the creator 15 working days after the business confirms that stage; if the business neither confirms nor raises a written issue within 15 working days of 6164’s confirmation, the stage is treated as confirmed. Stage reviews are included in the platform fee — there is no extra charge. One payment at the end remains the default.
6164’s review checks that the stage matches what was agreed. It is not a warranty of the work.
With payment in stages, the project keeps one work order number and each stage gets its own line when 6164 confirms that stage’s payment (for example WO-2611-0001-S1, then WO-2611-0001-S2). The creator works only on stages that have a confirmed line.
Agreed price and extra charges
- After you have talked the job through, the business and the creator write the price down in the project, in My projects. Either side can propose a price (amount, currency and a short note on what it covers); the other side confirms it or makes a counter-offer. The price counts as agreed only when both sides have confirmed the same amount in the same currency. The offers and counter-offers stay on the project record.
- On a 6164-protected project, 6164 confirms the business’s payment against the agreed price, so the price must be agreed before 6164 can issue the work order number. Once 6164 has confirmed payment, the agreed price is locked.
- Work added after that, for example a new feature, goes through extra charges: either side proposes an extra (what is added, the amount and any extra working days) and the other side accepts or declines it. Each accepted extra is paid as one payment. Work on an extra starts only after 6164 confirms that the extra payment is held by the third-party payment provider, and gives it its own reference (for example WO-2611-0001-E1).
- The 10% fee on each side, + GST, applies to the agreed price and to accepted extras. Payment in stages is available only when the agreed price is $5,000 or more; below that, the project is paid in one payment.
Deals stay on 6164
When you meet someone through 6164 — a business, an individual creator, or a company or team — you do that deal through 6164. That is what gives both of you the agreed price on record, a work order number before work starts, stage reviews, completion support if the build stalls, dispute help and verified reviews — and, once payment holding is live, the payment held by our independent third-party provider.
- This applies to every member: businesses, individual creators, and companies or teams.
- Each side pays the 10% platform fee, + GST, on the deal (waived during the launch trial).
- Taking a deal with someone you met on 6164 off the platform to avoid the fee can lead to the account being closed.
- You agree to this when you create your profile or add your work.
- If someone asks you to take a deal off 6164, use “Report to 6164” in the brief discussion or the project room. Reports are private to the 6164 team.
- Hiring someone from the talent pool is covered separately, under Talent pool.
Individuals, companies and teams
- Individual creators and software companies or teams can all join. A company or team shows a “Company / team” label on its work, its replies and its projects.
- The same fees and review rules apply to everyone.
- Replies on a brief must address that brief: no adverts, and no copy-paste replies sent to many briefs.
Joint briefs
- A business posting a brief can let other businesses join it (a joint brief). The poster is the lead business. Up to 10 businesses, including the lead business.
- The lead business chooses one pricing method when posting: split a fixed total (a total, a minimum number of businesses and a closing date; the businesses that join split the final agreed price equally) or a fixed price per business (each business pays the same set amount and the running total grows with each business that joins; there is no minimum).
- Every business always pays the same amount; there are no unequal contributions. An increase per business applies only if it is the same for every business and every current business confirms it.
- Under the fixed-price method, a creator can post a public asking price (“I will take this at $X”) and change it at any time before the deal is agreed, including lowering it to the current total. Each change is logged with the time and shown in the discussion. Asking prices are listed lowest first.
- A creator can offer to take the project. An offer is not a deal: the lead business confirms it, and chooses if several creators offer. Once the lead business confirms, the group is locked — the price is the total at that moment and no more businesses can join.
- The lead business picks the creator, agrees the price and confirms acceptance for the group. Partners can comment in the discussion.
- Only registered businesses can join. Joining is a commitment, not a payment. Other visitors see only the number of businesses; names are visible to the lead business and 6164 only.
- Businesses in a joint brief must not use it to exchange prices or other commercially sensitive information.
Group pre-orders
- A creator can open one product for pre-orders from several businesses, with a price per business, a minimum number of businesses to go ahead, a closing date, a delivery date, a working demo and a feature list that delivery is checked against. Up to 10 businesses.
- Only registered businesses can pre-order. A pre-order is a commitment, not a payment.
- If the minimum is reached by the closing date, each business pays its own price and 6164 issues the work order. If not, nobody pays and the pre-order closes.
- On delivery, 6164 first checks the work against the feature list, then each business confirms for itself under the usual 15-working-day rule (see Payment protection).
- During the launch trial: deliver first, pay after — there is no payment before delivery on a group pre-order.
The 5-business rule
This applies to joint briefs and group pre-orders. It is subject to the written agreement, which will be published before launch.
- When the 5th business joins or commits (the cap stays at 10), 6164 steps in as the single buyer on behalf of all the businesses — one buyer to one seller. Ownership of the software is then shared by 6164 and the creator, and every business keeps its right to use it at the same price.
- After that the creator keeps selling the product, but only on 6164, on the ordinary rules: the creator keeps the price and each side pays the 10% platform fee. 6164 takes no extra share, does not sell, license or modify the product itself, and agrees in advance to every sale made on 6164. If 6164 stops operating the platform, full ownership returns to the creator.
- Payment is still held by the independent third-party payment provider — 6164 never handles the money.
- The creator agrees to this in advance: with a tick when opening a group pre-order, and when offering to take a joint brief.
- Under the fixed-price-per-business method, a creator who takes a joint brief with fewer than 5 businesses keeps full ownership.
- Products that reached 5 businesses show a “Co-owned with 6164” badge with facts only (“Bought by 5 businesses”, the settled price per business) and are listed first.
The three-working-day matching window
- Once the conditions are met — the minimum is reached, or a creator offers to take the project — a 3-working-day matching window starts. The two sides can still choose each other or someone else; they pay through the platform only when both are satisfied.
- If nothing is agreed, the lead business may extend the window once by 3 working days; otherwise the brief goes back to open.
- All contact goes through the platform chat. Calls are allowed, but anything agreed must be written in the platform chat. In a dispute, only what is on the platform counts.
6164 may read project conversations
6164 may read a project’s conversation — brief discussions, joint brief and group pre-order discussions, and project rooms — to resolve a dispute. This notice is shown next to the chat boxes. See our privacy statement.
Registration, roles and briefs from unregistered posters
- A business can post a brief without registering; it gets a private link back to the brief. A brief from a poster who isn’t registered closes automatically after 14 days with no visit.
- Registration is required before any deal (agreeing a price, a work order or payment), before joining a joint brief or pre-ordering, and before a creator adds work. Only registered members get prompt email alerts when someone responds.
- One account can hold both roles, business and creator; members switch in My account, with no second registration. Briefs from registered posters show “Registered business”.
Completion support and rights
- If a commissioned project stalls on technical work partway, 6164 may step in to help finish it. This is at 6164’s discretion, and the remaining work is agreed in writing first. While 6164 steps in, the clock is paused.
- The held payment is then shared by who completed what: the creator is paid for the verified part they completed, and the rest goes to 6164 or the specialist who finished it.
- You own what you commission (for products covered by the 5-business rule, ownership is shared as described there). If 6164 steps in to finish part of a build, 6164 keeps rights only in the part it built.
- Creators keep their pre-existing tools and code. Where 6164 completed part of a build, that part can’t be resold without 6164’s agreement.
- Completion support is separate from disputes: stepping in is about finishing the work, not deciding who is right.
Creators set their own prices
Creators set their own prices for products, assistants and quotes. 6164 sets no floor or ceiling. This does not change the published prices of 6164’s own services.
Who can see your brief or work
When you post a brief or add work, you choose who can see it: New Zealand and Australia (the default) or worldwide. Your business name is shown only if you choose to show it, and your email is never public. Details are in our privacy statement.
Reviews
- Reviews are for real, completed projects only. After the business confirms delivery, each side can leave one review of the other: 1 to 5 stars and one sentence. It can be changed for 7 days; after that it is fixed.
- A review appears publicly only after 6164 has confirmed that the project really happened, and it is marked “Verified by 6164”. Ratings and project counts come only from confirmed projects. No rating means nothing is implied either way.
- Write honestly, about this project only. Don’t offer or accept anything in return for a review, and don’t review a project that didn’t happen.
- 6164 may hide a review that is abusive or fake, or that reveals private details. We record the reason and tell both sides.
- Each side can respond once to the review it received. The response is shown with the review.
Project rooms
- Each project has a room for the business and the creator, for messages and links to documents. It is private to the two of you and the 6164 team, who can read it to help with completion and disputes.
- In the pilot, 6164 passes each message on to the other side, so a message can take up to a working day to arrive. Uploading documents comes with the full launch; photos can already be added (up to 4 per message).
- Don’t share passwords, bank details or other people’s personal information in a room. If you both choose to, you can swap phone numbers for a call: each side ticks “Share my phone number”, and 6164 passes the numbers on once both have agreed. Calls are for talking the job through; agree scope, price and payment through 6164 so your payment protection applies.
- Marking work delivered and confirming delivery in a project are the same steps as in payment protection. The site itself doesn’t take card payments; for a protected project the money is held by the payment provider.
- On a 6164-protected project, My projects and the project room show the work order number once 6164 has confirmed payment. Until then the creator should not start work and cannot mark it delivered.
Disputes
- A free evidence review by 6164, using published criteria.
- Structured mediation, with fees shared equally.
- The NZ Disputes Tribunal, or arbitration for larger claims.
Recruitment replacement guarantee
Permanent placements carry a 3-month replacement guarantee. It is a one-time replacement, not a refund, and applies when:
- our invoice has been paid within its terms;
- you tell us within 7 days that the person has left;
- the role is unchanged.
It does not apply when the role ends through redundancy or restructuring.
AI talent pool
- Joining and being introduced is always free for talent. 6164 is paid only by the business.
- 6164 introduces businesses to people in the AI talent pool. Contact details stay with 6164: we ask the person first, and 6164 sets up any call. Phone numbers are shared only after the business has paid 6164’s introduction fee: the person’s number goes to the business and the business’s number to the person at the same time. Email, full name, CV and pay expectations stay with 6164.
- The introduction fee counts as paid only when 6164 confirms it has received the payment, which gives the introduction a reference number (for example INT-2611-0001); the business can tell 6164 it has paid, but that is optional, and phone numbers are released only after 6164’s confirmation.
- Introduction fee: if a business hires or engages a person within 12 months of 6164 introducing them, 6164’s published recruitment fees apply. The business agrees to this, in writing on the request form, before the introduction is made.
- Being in the pool is not a guarantee of work, interviews or income.
- Talent chooses who can see their profile (Listed, Limited or Hidden) and can update or remove it at any time on the talent pool page.
- “Verified by 6164” marks show only checks the 6164 team actually did. No mark means nothing is implied either way.
- The talent pool may move to a separate website run by 6164 or a company 6164 owns or controls. Profiles would move with it under the same terms, and we would tell people first.
Security testing
- Carried out by 6164’s own technical team.
- We test only with the app owner’s written authorisation, and only within the scope agreed in writing.
- You get a findings report for a point in time, not a certification. We never claim an app is unhackable.
- Reports are confidential to the client. Flaws in third-party platforms are reported responsibly to the vendor.
Knowledge-base work
- We don’t promise that AI systems will cite, mention or rank your business. We make your information accurate, consistent and machine-readable.
- Monitoring results are directional.
- For a private AI knowledge base, data-processing terms are agreed before any documents are loaded.
Answers from the “Ask 6164 AI” assistant are general information only; if an answer differs from these terms, these terms prevail.
Questions? Talk to the 6164 team. See also our privacy statement.